“GAMBARAN EFEKTIFITAS PENERAPAN 5 STANDAR OPERASIONAL PROSEDUR (SOP) PELANGGAN DI PBF BINA PRIMA SEJATI JAKARTA BARAT”. Jurnal Riset Kefarmasian Indonesia, vol. 5, no. 3, Sept. 2023, pp. 322-55, https://doi.org/10.33759/jrki.v5i3.396.